Complaint About a Lawyer or Conveyancer (Costs or Conduct) — $49
A few quick questions · $49 once · No card until the final step
Before you start: Complaint About a Lawyer or Conveyancer (Costs or Conduct)
Unhappy with your lawyer's or conveyancer's bill, service or conduct? A clear complaint letter to the law practice or conveyancer setting out what happened, your concerns about the bill or the service, and what you want done, plus a complaint statement for you to check and lodge with the body for your state or territory, such as the Legal Services Commissioner, if it is not resolved. You review it first. Ready in about 5 minutes.
- Answer plain questions about your situationAbout 5 minutes, one question at a time. No legal knowledge and no card needed.
- See how your document is set out, then pay $49 onceBy card through Stripe. The full document is drafted in about 5 minutes.
- Read it and confirm itChange the wording yourself or ask for a redraft (unlimited edits, 2 redrafts included), then confirm it and we email you the final PDF. Nothing is sent to anyone else.
You can stop at any point before paying, at no cost.
What's included
- A clear complaint letter to the law practice or conveyancer: what happened, your concerns and what you want done.
- For a bill you dispute, asks for an itemised bill and an explanation, and sets out the amount you dispute in your own figures.
- A complaint statement for the body for your state or territory, such as the Office of the NSW Legal Services Commissioner or the Victorian Legal Services Commissioner, which you check and lodge.
- Names the separate conveyancer regulator where your state or territory has one.
- A complaint, not a negligence claim: it asks for an explanation, a review of the bill or a change, never damages.
- Delivered as PDFs you download and send or lodge yourself. You review it first.
What to have ready
- The key dates, and any amounts involved
- Any documents, emails or messages. Tell us in the chat what you have; the document can refer to them.
Common questions
How much does the Lawyer or Conveyancer Complaint cost?A flat $49 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.
How long does it take?There are 16 questions, which take a few minutes to answer. For eligible documents, the real protected draft is usually ready in about 5 minutes before payment. You pay only if you choose to unlock the clean final document.
When do I get the document?The draft of your Complaint About a Lawyer or Conveyancer (Costs or Conduct) is usually ready in about 5 minutes. You read it on your dashboard and can change the wording; once you confirm it, the final PDF is available to download and emailed to you.
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