Event / Concert Ticket Refund Demand — Get Your Money Back for a Cancelled or Changed Event — $29
A few quick questions · $29 once · No card until the final step
Before you start: Event / Concert Ticket Refund Demand — Get Your Money Back for a Cancelled or Changed Event
Bought tickets to a concert, festival, show or sporting event that was cancelled, rescheduled to a date you cannot make, or changed so much it was not what you paid for — and the organiser or ticket seller will not refund you? For $29 we draft a formal refund-demand letter built from your answers: it sets out, under the Australian Consumer Law and the ACCC's ticketing guidance, why a refund is owed when a service was not supplied or not supplied as agreed, demands the refund (including fees) by a deadline, and sets out your escalation options — a card chargeback, a complaint to fair trading and the ACCC, and a small claims application. You download it straight away and send it yourself.
- Answer plain questions about your situationAbout 5 minutes, one question at a time. No legal knowledge and no card needed.
- See how your document is set out, then pay $29 onceBy card through Stripe. The full document is drafted in about 5 minutes.
- Read it and confirm itChange the wording yourself or ask for a redraft (unlimited edits, 2 redrafts included), then confirm it and we email you the final PDF. Nothing is sent to anyone else.
You can stop at any point before paying, at no cost.
What to have ready
- The key dates, and any amounts involved
- Any documents, emails or messages. Tell us in the chat what you have; the document can refer to them.
Common questions
How much does the Event Ticket Refund Demand cost?A flat $29 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.
How long does it take?There are 10 questions, which take a few minutes to answer. For eligible documents, the real protected draft is usually ready in about 5 minutes before payment. You pay only if you choose to unlock the clean final document.
When do I get the document?The draft of your Event / Concert Ticket Refund Demand — Get Your Money Back for a Cancelled or Changed Event is usually ready in about 5 minutes. You read it on your dashboard and can change the wording; once you confirm it, the final PDF is available to download and emailed to you.
Finish now, or come back later
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