Deposit Refund Demand — Get Your Deposit Back When a Booking or Job Falls Through — $49
A few quick questions · $49 once · No card until the final step
Before you start: Deposit Refund Demand — Get Your Deposit Back When a Booking or Job Falls Through
Paid a deposit for a venue, a tradesperson's job, a custom order, an event or a holiday booking that was cancelled or never provided — and the business will not refund it, or says the deposit is "non-refundable"? For $49 we draft a formal refund-demand letter built from your answers. It sets out, under the Australian Consumer Law and the general law on deposits, why the deposit is refundable — in full where the business cancelled or failed to deliver, and less only the business's genuine, proven loss where you cancelled — explains why an arbitrary "non-refundable" term may be an unfair contract term and an unenforceable penalty, demands the refund by a deadline, and sets out your next steps. You download it straight away and send it yourself.
- Answer plain questions about your situationAbout 5 minutes, one question at a time. No legal knowledge and no card needed.
- See how your document is set out, then pay $49 onceBy card through Stripe. The full document is drafted in about 5 minutes.
- Read it and confirm itChange the wording yourself or ask for a redraft (unlimited edits, 2 redrafts included), then confirm it and we email you the final PDF. Nothing is sent to anyone else.
You can stop at any point before paying, at no cost.
What to have ready
- The key dates, and any amounts involved
- Any documents, emails or messages. Tell us in the chat what you have; the document can refer to them.
Common questions
How much does the Deposit Refund Demand cost?A flat $49 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.
How long does it take?There are 9 questions, which take a few minutes to answer. For eligible documents, the real protected draft is usually ready in about 5 minutes before payment. You pay only if you choose to unlock the clean final document.
When do I get the document?The draft of your Deposit Refund Demand — Get Your Deposit Back When a Booking or Job Falls Through is usually ready in about 5 minutes. You read it on your dashboard and can change the wording; once you confirm it, the final PDF is available to download and emailed to you.
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