A statutory demand under the Corporations Act is the most serious debt recovery tool a creditor can use against your company. It gives you 21 days to pay the debt in full, apply to set it aside, or face presumed insolvency and potential winding-up proceedings.
You can negotiate during those 21 days. Creditors issue statutory demands to get paid, not to destroy your company. If you act fast, propose a realistic settlement, and formalise it properly, most creditors will accept a deal rather than proceed to court.
What Happens When You Receive a Statutory Demand
A statutory demand is served on your company using Form 509H. It must state:
- The amount owed (minimum $4,000)
- The creditor’s details
- A warning that failure to comply within 21 days may result in winding-up proceedings
From the date of service, you have exactly 21 days to:
- Pay the debt in full — the simplest option if you have the funds
- Apply to set it aside — if the debt is genuinely disputed, defective, or there is an offsetting claim
- Negotiate a settlement — propose a payment plan, reduced amount, or alternative arrangement
If you do nothing, the creditor can file a winding-up application after 21 days. Once that happens, your company is presumed insolvent, and the court may order liquidation unless you prove solvency.
When Creditors Will Negotiate
Creditors issue statutory demands because they want their money. Winding up your company is expensive, slow, and uncertain — they may recover nothing if your assets are limited or secured to other creditors.
Most creditors will negotiate if:
- You respond immediately — silence suggests you cannot pay and will not engage
- You propose a realistic offer — a payment plan backed by actual cash flow, or a lump sum settlement at a discount
- You provide evidence of capacity — bank statements, projected revenue, director guarantees, or third-party funding
- You formalise the deal in writing — a signed deed that releases the statutory demand
Creditors are less likely to negotiate if you have ignored previous demands, propose an unrealistic payment plan, or have a history of broken payment promises.
How to Negotiate During the 21-Day Window
Respond Within 48 Hours
Contact the creditor or their solicitor immediately. Every day you delay reduces your negotiating position.
Your initial response should:
- Acknowledge receipt of the statutory demand
- Confirm you are seeking to resolve the matter without court proceedings
- Request a short extension (typically 7 days) to prepare a formal settlement proposal
Most creditors will agree to a brief extension if you are genuinely engaging.
Assess Your Financial Position
Be honest about what your company can afford. Review:
- Current cash reserves
- Projected revenue over the next 3-6 months
- Other outstanding debts and priority creditors
- Available assets or director funding
If your company cannot pay the full amount, calculate:
- A realistic lump sum offer (typically 60-80% of the debt, paid within 14 days)
- A structured payment plan (e.g., $5,000/month over 6 months)
- Alternative consideration (e.g., transfer of stock, equipment, or IP)
Make a Formal Written Offer
Send your proposal in writing. Include:
- The total amount you are offering
- The payment schedule or settlement date
- What you are asking in return (withdrawal of the statutory demand, full release of the debt)
- Evidence of your capacity to pay
Example structure:
> “We propose to settle the debt of $25,000 as follows: $15,000 paid within 7 days of acceptance, and the balance of $10,000 paid in two instalments of $5,000 on [date] and [date]. In return, [Creditor] agrees to withdraw the statutory demand served on [date] and provide a full release of all claims arising from invoice [number].”
Negotiate Terms
The creditor may counter-offer. Common negotiation points include:
- Settlement amount — creditors often accept 70-90% if paid immediately
- Payment schedule — shorter is better; most creditors want the matter resolved within 3-6 months
- Security — personal guarantees from directors, charges over assets, or third-party guarantees
- Costs — creditor may ask you to cover their legal costs of preparing the statutory demand
Be prepared to move quickly. If the creditor agrees in principle, move immediately to formalising the deal.
Why a Deed of Settlement Matters
An informal agreement is not enough. If you simply email “we’ll pay $X over Y months” and the creditor says “okay,” you have no binding protection. The creditor can still proceed with the statutory demand if you miss a payment or they change their mind.
A deed of settlement:
- Records the agreed terms in a binding contract
- Requires the creditor to withdraw the statutory demand upon execution
- Provides a full release of the debt upon final payment
- Prevents the creditor from issuing another statutory demand or commencing winding-up proceedings for the same debt
The deed must be signed by both parties and executed as a deed (witnessed, dated, and delivered).
What a Deed of Settlement Should Include
A properly drafted deed for a statutory demand dispute should contain:
- Parties — the company, the creditor, and any guarantors
- Background — reference to the statutory demand and the debt
- Settlement sum — the agreed amount and payment schedule
- Withdrawal of statutory demand — creditor agrees to withdraw the demand immediately or upon first payment
- Release — creditor releases all claims related to the debt upon final payment
- Default clause — what happens if the company misses a payment (creditor can enforce the original debt, not just the settlement amount)
- Costs — who pays legal costs
- Governing law — the relevant Australian state
What If You Cannot Reach a Settlement?
If the creditor refuses to negotiate or your company genuinely cannot pay, you have two options:
Apply to Set Aside the Statutory Demand
You can apply to the Supreme Court within 21 days to set aside the statutory demand if:
- The debt is genuinely disputed (you have a real argument that you do not owe the money)
- There is an offsetting claim (you have a genuine claim against the creditor that reduces or extinguishes the debt)
- The demand is defective (wrong amount, wrong company name, not served correctly)
- There is some other reason to set it aside (e.g., the debt is already subject to a payment plan or court order)
This is a technical application with strict time limits. If you miss the 21-day deadline, you cannot apply.
Consider Voluntary Administration
If your company is insolvent and cannot negotiate a settlement, voluntary administration may be appropriate. A voluntary administrator takes control of the company, investigates its affairs, and proposes a deed of company arrangement to creditors.
This is a serious step and requires professional advice from an insolvency practitioner.
How ClaimDone Helps
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- Records the settlement amount and payment schedule
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- Provides a full release upon final payment
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Final Checklist — Negotiating a Statutory Demand
- [ ] Respond to the creditor within 48 hours of receiving the demand
- [ ] Assess your company’s realistic payment capacity
- [ ] Make a formal written settlement offer with evidence of capacity
- [ ] Negotiate terms (amount, schedule, security, costs)
- [ ] Formalise the agreement in a deed of settlement
- [ ] Ensure the deed requires withdrawal of the statutory demand
- [ ] Sign and exchange the deed before the 21-day deadline
- [ ] Make payments on time — any default may revive the original debt
If you cannot settle, apply to set aside the demand within 21 days or seek advice from an insolvency practitioner.
Frequently Asked Questions
Can a creditor negotiate after issuing a statutory demand?
Yes. Most creditors will negotiate during the 21-day compliance period if you respond quickly and propose a realistic settlement. Creditors issue statutory demands to recover money, not to wind up your company — a negotiated settlement is often faster and cheaper than court proceedings.
What happens if I negotiate but do not formalise it in a deed?
An informal agreement (email, verbal promise, or unsigned document) does not bind the creditor. They can still proceed with winding-up proceedings if you miss a payment or they change their mind. A deed of settlement is the only way to ensure the statutory demand is withdrawn and the debt is released upon payment.
How long does a creditor have to accept my settlement offer?
There is no fixed rule, but you should give the creditor 3-5 business days to respond. If they do not respond or reject your offer, you may need to apply to set aside the statutory demand before the 21-day deadline expires.
Can I negotiate a statutory demand after the 21-day deadline?
Technically yes, but you lose significant leverage. After 21 days, the creditor can file a winding-up application and your company is presumed insolvent. It is much harder to negotiate once court proceedings have started. Always negotiate within the 21-day window.
What if the creditor refuses to negotiate at all?
If the creditor refuses to negotiate and you cannot pay the debt in full, you must apply to set aside the statutory demand within 21 days (if you have grounds) or consider voluntary administration. Do not ignore the demand — the consequences of inaction are severe.
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