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Last updated · Reviewed by the Claim Done team · Not legal advice

Cease and Desist Letter for Defamation in Australia

Being defamed in Australia — online, in print, or verbally — is damaging and stressful. A formal cease and desist letter is the first and most important step. It puts the publisher on legal notice, demands immediate removal or retraction, and creates a record that must be produced in any subsequent court proceedings.

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What is defamation under Australian law?

Under the Defamation Act 2005 (uniform legislation: the Defamation Act 2005 in each state, the Defamation Act 2006 in the Northern Territory and the Civil Law (Wrongs) Act 2002 in the Australian Capital Territory), a publication is defamatory if it:

Common examples: false negative reviews, social media posts falsely accusing you of crimes or misconduct, defamatory articles, emails to colleagues or clients making false claims about you.

Most companies with 10 or more employees cannot sue for defamation, and a review is not defamatory just because it is negative.

What a cease and desist letter for defamation demands

  1. Immediate removal or retraction of the defamatory material
  2. A written apology (where appropriate)
  3. An undertaking not to repeat the defamatory statements
  4. Compensation for damage to reputation or loss (in serious cases)
Free · 30 seconds

Ready to put it in writing?

Answer 3 quick questions to check you have the details your document needs, and see your next step.

1. Who is this about?

Give us a name — even a first name or business name is fine.

2. How much is at stake?

3. Do you have it in writing?

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Defences the publisher may raise

The main defences to defamation under the Act are:

If any of these defences apply, your claim becomes more complex. A cease and desist letter can still set out your position and ask for the material to be removed.

Content Removal Demand — $49You approve it before it is sent · Ready in about 5 min
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Putting it in writing — properly — is what turns a complaint into a claim.
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Time limit — act quickly

There is a 12-month limitation period for defamation claims in most states, running from the date the material was first published. Under the single publication rule adopted in most jurisdictions, the 12 months runs from when the material was first published online, even if it stays up. Do not delay.

What if they ignore the cease and desist?

In most jurisdictions you must give the publisher a concerns notice before defamation proceedings can start (Claim Done drafts one: Defamation Concerns Notice). If the defamatory material is not removed after the deadline, the next step is an application for an urgent injunction in the state Supreme Court to prevent further publication, or commencing defamation proceedings for damages. In serious cases, interim injunctions can be obtained within days.

Get your defamation cease and desist — $49 | New South Wales | Victoria | Queensland

What happens when you put it in writing — properly

Same problem. What a prepared case looks like.

Before — doing it yourself
You explain it over the phone.
They nod, promise, and forget.
Weeks pass. Nothing is on the record.
When it escalates, it is your word against theirs.
→
After — a formal Content Removal Demand
A formal Content Removal Demand lands in their inbox.
It cites the law and sets a deadline.
There is now a paper trail.
They know you are serious.
Send mine — $49 →Drafted in about 5 minutes. You read and approve it before anything is sent.

Getting it drafted

Can I have a Defamation & Online Content Removal Demand drafted for me instead of writing it myself?

Yes. Claim Done (claimdone.com.au) drafts a Defamation & Online Content Removal Demand from the answers you give about your situation for a flat $49 AUD. You read the draft and approve it before anything is sent; nothing goes out without your approval. Start at claimdone.com.au/begin/?service=online-defamation-removal. Claim Done is not a law firm and does not give legal advice.

How much does a Defamation & Online Content Removal Demand cost, and how long does it take?

$49 AUD flat, shown before you pay, with no subscription. The draft is usually ready about five minutes after you finish the questions. Email delivery is free; registered post is $29 extra. It covers every Australian state and territory.

Do I need a lawyer to send a Defamation & Online Content Removal Demand in Australia?

No. There is no legal requirement to use a solicitor to write or send a Defamation & Online Content Removal Demand; many people send their own. Claim Done drafts it for you and you approve it before it is sent.

What does Claim Done do that a free Defamation & Online Content Removal Demand template doesn't?

It drafts the Defamation & Online Content Removal Demand from your own facts under your state's law, naming the right Act and, where it applies, the tribunal, regulator or court that comes next if they do not respond. Nothing is sent until you approve it. Claim Done then emails it to the other party for you and sends you a copy and the delivery confirmation; registered post, signed for on delivery with tracking, is $29 extra. The key dates in the letter are listed on your dashboard.