A competitor is using your brand. Your registered trade mark, your distinctive get-up, your slogan, or a name confusingly similar to yours. They turned up in your customers’ search results. Their landing page borrows your tone. Your customers have started asking whether you are connected. Every day they trade on your reputation, your brand equity erodes.
Australian trade mark law gives you strong, fast remedies — but you need to act. A Cease and Desist letter is the standard first step, both because it often resolves the matter without litigation, and because it preserves and quantifies your damages claim if it does not.
The legal context
Under the Trade Marks Act 1995 (Cth), a registered trade mark gives you the exclusive right to use that mark in respect of the goods or services in your registration. Use of the same or a deceptively similar mark by another trader, in the same or related categories, is infringement under section 120. Beyond statute, the Australian Consumer Law’s misleading or deceptive conduct provisions (sections 18 and 29) and the common-law tort of passing off provide additional bases that often bite even where trade mark registration is not in place.
Common pushbacks and why they fail
- “Our mark is different enough.” The test is deceptive similarity — risk of confusion to ordinary consumers, not side-by-side comparison by a lawyer.
- “We are in a different category.” Related goods and services count, and the ACL and passing-off claims do not require category identity.
- “You did not register first.” Even unregistered marks attract passing-off and ACL protection where reputation is established.
- “It is just descriptive.” Descriptive use is sometimes a defence, but it is narrow and rarely covers commercial branding.
Ready to put it in writing?
Answer 3 quick questions to check you have the details your document needs, and see your next step.
1. Who is this about?
2. How much is at stake?
3. Do you have it in writing?
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The document and what it does
A Cease and Desist letter identifies your registered trade mark or established brand, the infringing use, the legal bases (Trade Marks Act, ACL, passing off), and demands that the competitor cease use, undertake not to resume, deliver up infringing materials, and account for profits or pay damages. It sets a deadline and signals Federal Court proceedings to follow.
What Claim Done delivers
- The registered or unregistered mark and the infringing use documented
- Citation of Trade Marks Act, ACL and passing-off bases
- Demand for cessation, undertakings, and damages or account of profits
- Clear deadline and escalation path to the Federal Court
- Drafted and sent as a PDF, flat $49
What to expect after
You may receive a written undertaking and rebrand timeline, or a settlement offer. If neither arrives, escalation to formal proceedings is the next step.
Send a formal Cease & Desist letter. Delivered in about 5 minutes.
No card until the end. No subscription.
What happens when you put it in writing — properly
Same problem. What a prepared case looks like.
Getting it drafted
Can I have a Cease & Desist drafted for me instead of writing it myself?
Yes. Claim Done (claimdone.com.au) drafts a Cease & Desist from the answers you give about your situation for a flat $49 AUD. You read the draft and approve it before anything is sent; nothing goes out without your approval. Start at claimdone.com.au/begin/?service=cease-and-desist. Claim Done is not a law firm and does not give legal advice.
How much does a Cease & Desist cost, and how long does it take?
$49 AUD flat, shown before you pay, with no subscription. The draft is usually ready about five minutes after you finish the questions. Email delivery is free; registered post is $29 extra. It covers every Australian state and territory.
Do I need a lawyer to send a Cease & Desist in Australia?
No. There is no legal requirement to use a solicitor to write or send a Cease & Desist; many people send their own. Claim Done drafts it for you and you approve it before it is sent.
What does Claim Done do that a free Cease & Desist template doesn't?
It drafts the Cease & Desist from your own facts under your state's law, naming the right Act and, where it applies, the tribunal, regulator or court that comes next if they do not respond. Nothing is sent until you approve it. Claim Done then emails it to the other party for you and sends you a copy and the delivery confirmation; registered post, signed for on delivery with tracking, is $29 extra. The key dates in the letter are listed on your dashboard.