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Company Owes You Money But Won’t Respond: When to Issue a Statutory Demand

When a registered company owes you $4,000 or more and ignores your invoices, a statutory demand is the most powerful debt recovery tool available. It gives the debtor 21 days to pay or face presumed insolvency and potential wind-up proceedings.

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You’ve done the work. You’ve sent the invoice. You’ve followed up politely. You’ve sent a letter of demand. The company still hasn’t paid and now they’ve stopped responding entirely.

If the debtor is a registered company and owes you $4,000 or more, you have access to the most powerful debt recovery tool in Australian law: a statutory demand under section 459E of the Corporations Act 2001. It triggers a 21-day countdown and creates a presumption of insolvency if the debt is not paid or genuinely disputed.

What is a statutory demand?

A statutory demand is a formal written notice served on a company under section 459E of the Corporations Act 2001. It demands payment of a debt of at least $4,000 within 21 days.

If the company fails to pay or apply to set aside the demand within that time, it is presumed to be insolvent. That presumption allows you to apply to wind up the company.

The statutory demand is served using Form 509H, accompanied by a supporting affidavit that verifies the debt. The affidavit must be sworn before a Justice of the Peace or solicitor and sets out the facts proving the debt is owed.

The debt must be liquidated — a specific, ascertained sum that is due and payable. Not an estimate, not unliquidated damages.

When to use a statutory demand

Consider a statutory demand when:

  • The debtor is a registered company (Pty Ltd or Ltd) — check the ASIC register
  • The debt is $4,000 or more
  • The debt is undisputed and liquidated (a fixed amount)
  • You have already sent invoices and a letter of demand without success
  • The company is ignoring you or has stopped responding
  • You want to apply serious commercial pressure quickly

Do not use a statutory demand if:

  • The debtor is an individual (use a letter of demand or tribunal application instead)
  • The debt is less than $4,000
  • The amount is genuinely disputed or uncertain
  • You are claiming unliquidated damages
  • The company has a valid offsetting claim against you

If the company genuinely disputes the debt, they can apply to set aside the statutory demand within 21 days. That is why you must be certain the debt is real, documented, and not subject to genuine dispute.

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The $4,000 threshold

The Corporations Act sets a minimum threshold of $4,000 for a statutory demand. If the debt is $3,999, you cannot use this tool.

The threshold exists to prevent trivial claims from triggering insolvency proceedings.

If you are owed less than $4,000, your options are:

  • A letter of demand followed by a tribunal application in your state’s small claims tribunal
  • A final demand letter escalating the matter

If you are owed multiple invoices from the same company that together exceed $4,000, you can combine them into a single statutory demand — provided they are all due and payable.

The 21-day payment window

Once the statutory demand is served, the company has exactly 21 days to:

  1. Pay the debt in full
  2. Apply to the court to set aside the demand (on grounds such as genuine dispute or offsetting claim)
  3. Do nothing

If the company does nothing, the presumption of insolvency arises. You can then apply to wind up the company under section 459P of the Corporations Act.

If the company applies to set aside the demand, the court will consider whether:

  • There is a genuine dispute about the debt
  • The company has an offsetting claim
  • There is some other reason to set aside the demand (such as defect in the form or service)

If the court sets aside the demand, you are back to square one. If the court dismisses the application, the demand stands and the company must pay.

The threat of insolvency and wind-up is typically enough to prompt payment or serious negotiation.

Presumption of insolvency and wind-up proceedings

If the company fails to comply with the statutory demand within 21 days, section 459C(2)(a) of the Corporations Act creates a presumption that the company is insolvent.

This presumption shifts the burden of proof. In a wind-up application, the company must prove it is solvent — you do not have to prove it is insolvent.

You can then file an application to wind up the company in the Federal Court or Supreme Court. If successful, the court appoints a liquidator who takes control of the company’s assets and distributes them to creditors.

Wind-up proceedings are expensive and time-consuming. Most creditors use the statutory demand as leverage to force payment or settlement, not as a prelude to liquidation. But the threat is real.

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How to prepare and serve a statutory demand

A statutory demand must be in the prescribed form — Form 509H under the Corporations Regulations 2001. It must include:

  • The name and ACN of the debtor company
  • The amount of the debt
  • A description of the debt (invoice number, date, description of work or goods)
  • A statement that the company has 21 days to pay or apply to set aside the demand
  • The creditor’s details and address for service

The demand must be accompanied by an affidavit verifying the debt. The affidavit must:

  • Be sworn before a Justice of the Peace or solicitor
  • Set out the facts proving the debt is owed
  • Exhibit copies of the invoices, contracts, or other evidence
  • Confirm that the debt is due and payable

Serve the demand by leaving it at or posting it to the company’s registered office, or by handing it to a director who lives in Australia (Corporations Act 2001 (Cth) s 109X). Email is not one of those methods.

Once served, you must file an affidavit of service proving that the demand was properly delivered.

Common mistakes that invalidate a statutory demand

A statutory demand can be set aside if it contains a defect or is not properly served. Common mistakes include:

  • Incorrect company name or ACN
  • Demand for less than $4,000
  • Demand for an unliquidated or disputed amount
  • Failure to attach the affidavit verifying the debt
  • Improper service (not left at or posted to the registered office, or handed to a director who lives in Australia)
  • Demand not in Form 509H or missing required information

Even a minor error can give the company grounds to apply to set aside the demand. Precision matters.

How Claim Done prepares your statutory demand

Claim Done prepares Form 509H and the supporting affidavit template based on the evidence you describe. You complete a short intake form, tell us about your invoices and any contracts or correspondence, and the system generates the documents in about 5 minutes.

You receive:

  • Completed Form 509H statutory demand
  • Affidavit template ready to be sworn before a JP or solicitor
  • Service instructions and next steps

The flat fee is $97. No subscription. No hourly billing. All states.

Once the documents are prepared, you are responsible for having the affidavit sworn and arranging service on the company. Claim Done does not serve the demand on your behalf, but the service instructions guide you through the process.

Claim Done prepares the initial demand — it does not provide legal advice or represent you in court.

Final steps: serve the demand and enforce it

Once your statutory demand is prepared and the affidavit is sworn, you must serve it on the company. This typically means:

  • Leaving it at or posting it to the company’s registered office, or handing it to a director who lives in Australia (Corporations Act 2001 (Cth) s 109X)
  • Engaging a process server to do it for you
  • Confirming service by filing an affidavit of service

After service, the 21-day clock starts. Monitor the deadline carefully. If the company does not pay or apply to set aside the demand, you can file a wind-up application.

The statutory demand creates real consequences, and most directors do not want their company presumed insolvent.

If the company does apply to set aside the demand, you will need to respond to the application and potentially attend court.

If a company owes you $4,000 or more and has stopped responding to your invoices, Claim Done prepares Form 509H and the supporting affidavit template for $97. Tell us what evidence you have, get your documents in about 5 minutes, and serve the demand. Prepare your statutory demand now.

Frequently Asked Questions

Can I issue a statutory demand for less than $4,000?

No. The Corporations Act sets a minimum threshold of $4,000. If the debt is less, you cannot use a statutory demand. Consider a letter of demand or tribunal application instead.

What happens if the company disputes the debt?

The company can apply to the court to set aside the statutory demand within 21 days if there is a genuine dispute. If the court agrees, the demand is invalidated. That is why the debt must be clear and undisputed before you serve the demand.

Can I serve a statutory demand by email or post?

By post, yes; by email, no. Serve it by leaving it at or posting it to the company’s registered office, or by handing it to a director who lives in Australia (Corporations Act 2001 (Cth) s 109X). Email is not one of those methods.

What if the company ignores the statutory demand?

If the company does not pay or apply to set aside the demand within 21 days, it is presumed to be insolvent. You can then apply to wind up the company in the Federal Court or Supreme Court.

Do I need a lawyer to issue a statutory demand?

Not to prepare the initial demand. Claim Done prepares Form 509H and the affidavit template for straightforward debts.

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What a statutory demand does

Same problem. What a prepared case looks like.

Before — doing it yourself
The invoices are overdue and the company keeps stalling.
Reminders and calls go nowhere.
You are not sure the company can pay at all.
Nobody disputes the debt, but nothing is paid.
→
After — a formal Statutory Demand
You serve the demand at the company's registered office.
It states the debt and gives the company 21 days to pay.
The company can apply to set it aside within those 21 days.
If it does neither and you apply to wind it up within 3 months, the court must presume it insolvent.
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Before you go: is the debt undisputed and $4,000 or more?

The 21 days only start when you serve it

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The 21 days start only when the demand is served. Serve it as soon as it is signed and the affidavit is sworn.
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