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AUSTRAC Tranche 2 for Real Estate Agents: Your AML/CTF Program

Real estate agents are now AUSTRAC-regulated. Here's what your AML/CTF program must cover, the deadlines, and how to update your service agreement.

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Topics: aml ctf, austrac, real estate, service agreement, tranche 2

Real estate agents were not covered by the AML/CTF Act before Tranche 2. That ended on 1 July 2026, when the Anti-Money Laundering and Counter-Terrorism Financing Amendment Act 2024 brought agents into AUSTRAC’s regulatory net as a Tranche 2 sector.

If you act for a vendor, buyer, lessor or lessee on a real-property transaction, you are providing a “designated service”. That triggers an AML/CTF program, customer due diligence, suspicious matter reporting, and a ream of new disclosure obligations in your client agreements.

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Who is caught

  • Sales agents acting for vendors
  • Buyer’s agents and acquisition advisers
  • Property managers handling sales (leasing-only is largely outside the net at commencement)
  • Auctioneers conducting real-property auctions
  • Project marketers and off-the-plan sales operators

What an AML/CTF program means

A documented program made up of an ML/TF risk assessment and AML/CTF policies (governance, training, oversight, and customer due diligence — every client, every transaction).

  • Verify the identity and beneficial ownership of every vendor and buyer you act
  • Risk-rate each transaction (foreign buyers, cash sales, unusual structures, PEPs)
  • Lodge suspicious matter reports with AUSTRAC within 3 business days (24 hours for terrorism financing)
  • Threshold transaction reports for physical cash of $10,000 or more
  • Maintain ID, transaction and risk-assessment records for seven years
  • Submit an annual compliance report

What is new vs Tranche 1

Tranche 1 (banks, money remitters, casinos) has carried these obligations since 2006. Tranche 2 closes the FATF gap by adding “gatekeeper” professions whose work is structurally exposed to laundering.

What contracts and documents need updating

  • Listing authorities and buyer’s-agent appointments — must disclose AML/CTF checks, ID requirements, refusal rights, and data-storage practices
  • Sale contracts and deposit handling — clauses dealing with funds where source cannot be verified
  • Trust account terms — handling and reporting protocols
  • Privacy collection notices — sensitive ID and source-of-funds data
  • Subcontractor and conjunctional-agent agreements — flow-down of AML obligations
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The deadlines and penalties

Commencement 1 July 2026, phased uplift, AUSTRAC enrolment first. Civil penalties up to 100,000 penalty units per contravention for a body corporate; significant personal liability for directors and licensees.

How an updated Service Agreement helps

Claim Done’s Service Agreement generates a listing or buyer’s-agent appointment in about 5 minutes. It carries the AML/CTF disclosures, ID-verification consent, source-of-funds clauses and refusal/delay rights. $49 flat fee, delivered as a PDF.

Next step

Enrol with AUSTRAC, prepare your ML/TF risk assessment and AML/CTF policies, re-paper your appointments and CRM templates, and train your sales team this financial year.

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What changes when it is in writing

Same problem. What a prepared case looks like.

Before — doing it yourself
You agree the terms in a conversation.
Each person remembers it a little differently.
Something changes, and nobody can point to what was agreed.
Sorting it out later is harder than agreeing it now.
→
After — a signed Service Agreement
The terms are set out clearly, in one document.
Everyone who signs reads the same words.
A signature block for each person who signs.
You read it first and can change the wording before anyone signs.
Start mine — $49 →Drafted in about 5 minutes. You read and approve it before anything is sent.
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Getting it drafted

Can I have a Service Agreement drafted for me instead of writing it myself?

Yes. Claim Done (claimdone.com.au) drafts a Service Agreement from the answers you give about your situation for a flat $49 AUD. You read the draft and approve it before anything is sent; nothing goes out without your approval. Start at claimdone.com.au/begin/?service=service-agreement. Claim Done is not a law firm and does not give legal advice.

How much does a Service Agreement cost, and how long does it take?

$49 AUD flat, shown before you pay, with no subscription. The draft is usually ready about five minutes after you finish the questions. It covers every Australian state and territory.

Do I need a lawyer to send a Service Agreement in Australia?

No. There is no legal requirement to use a solicitor to write or send a Service Agreement; many people send their own. Claim Done drafts it for you and you approve it before it is sent.

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